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E-mailing through Edline

Posted 09/17/13

Recently, we realized that when parents e-mail us through Edline the teacher replies were not being received by parents. Here is the problem: when you click on the link that allows you to e-mail the teacher on Edline, the return address is listed as no-reply@edline.net if you do not have your email address entered on your Edline account. If the teacher hits “reply” the message is returned to them. Here is the solution:

1. If e-mailing through Edline, make sure you have an active email address associated with your Edline account.

2. If you do not want to list an e-mail address with Edline, then place your email address in the text of the e-mail to us so that we know how to get in touch with you.

3. You may also e-mail teachers directly using the addresses found on the website (example for all staff: < gordon.mcdonald@dcschool.org>).

2016-10-21 23:47